Primera Air has gone into administration just months after announcing plans to open in Manchester. All flights, primarily from Stansted Airport, have been stopped with immediate effect from 2 October. This has left thousands of passengers stranded abroad, with the airline flying between the UK and Europe, the USA and Canada.
Passengers are however advised to contact the airline as well as their insurance provider. While those that booked through a travel agent then they will be most likely be covered by ATOL protection which covers airlines which go into administration.
However, those who booked their flights through the website will not be covered by this and will have to claim through their travel insurance.
If booked with a credit card, then some protection is offered through the Consumer Credit Act.
Passengers who are stranded abroad without ATOL protection will need to find their own flights back to the UK at their own expense.
In a statement on their website Primera Air said: “Airline Primera Air and IATA codes PF and 6F have been suspended as of October 2nd, 2018.”On this sad day we are saying goodbye to all of you.
“Kindly understand that the usual options for contacts (via email or phone) can not be offered any longer.”
Reasons for the airline going into administration were blamed on a delay in Airbus aircraft deliveries as well as competing with other low-cost airlines such as Norwegian Air and Wizz Air.
While some passengers got refund, others took to the social media to express their disappointments